Terms of Service

1. Agreement to Terms

By accessing or using The Booking Hub service, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Use License

Permission is granted to temporarily access and use The Booking Hub service for personal or commercial booking management purposes. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the service materials
• Use the service for any unlawful purpose
• Attempt to decompile or reverse engineer any software contained in the service
• Remove any copyright or proprietary notations from the service
• Transfer the service to another person or "mirror" the service on any other server

3. Service Description

The Booking Hub provides a comprehensive booking management platform for hospitality businesses. Our service includes booking management, customer database, payment processing, AI assistant and reporting features. We reserve the right to modify, suspend or discontinue any part of the service at any time.

4. User Accounts

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

5. Payment Terms

Payment terms are as follows:

• Subscription fees are billed monthly or annually in advance
• All fees are non-refundable except as required by law
• We reserve the right to change our pricing with 30 days notice
• Failure to pay may result in suspension or termination of your account
• Payment processing fees may apply for certain transactions

6. Booking Policies

You are responsible for managing bookings, cancellations and refunds according to your own business policies. The Booking Hub provides the platform but does not control or guarantee the accuracy of booking information. You must ensure compliance with all applicable consumer protection laws.

7. Data Ownership

You retain all rights to your customer data and booking information. We will not sell or share your data with third parties except as necessary to provide the service or as required by law. You grant us a license to use your data solely for the purpose of providing and improving our service.

8. Limitations of Liability

The Booking Hub shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use or inability to use the service. Our total liability shall not exceed the amount you paid for the service in the twelve months preceding the claim.

9. Termination

You may terminate your account at any time by contacting us. We may terminate or suspend your access immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the service will immediately cease.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the new terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of England and Wales.

12. Contact Information

If you have any questions about these Terms of Service, please contact us using the contact information provided on our website.